During the past two decades, we’ve gone from a check writing and cash society to one that increasingly pays for goods and services with the swipe of a card.  The average person gives little thought to what happens after their card is swiped, but their action initiates a most complex process involving several parties.

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In the daily operation of a resort it’s easy to overlook challenges and obstacles that suppliers and vendors may have overcome on their way to deliver better technology and to provide innovative service. Once they’re in use, even the most ingenious of services may look super-simple.

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